Last Updated: January 11, 2025
At AI Calling Assistant, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit our website, www.aicallingassistant.com, or interact with our services. By using our website, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
- Personal Information: When you contact us or sign up for our services, we may collect personal information such as your name, email address, phone number, business name, and other details necessary to deliver our services.
- Usage Data: We collect information about how you access and use our website. This includes data such as your IP address, browser type, device type, pages visited, and how long you spent on specific pages.
- Cookies and Tracking Technologies: As outlined in our Cookies Policy, we use cookies and similar tracking technologies to improve your user experience. These technologies allow us to remember your preferences and analyze website traffic.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: We use your personal information to provide the AI calling automation services you request, including customer support, lead generation, appointment scheduling, and more.
- To Communicate with You: We may use your contact information to send important updates, respond to your inquiries, and provide you with marketing materials related to our services (unless you opt out).
- To Improve Our Services: We analyze usage data to enhance our website’s functionality, fix bugs, and improve user experience. This data also helps us assess the effectiveness of our marketing efforts.
- To Process Payments: If applicable, we may collect payment information (e.g., credit card details) through secure payment processors to complete transactions.
- For Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, or legal requests.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure server protocols. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These partners are contractually obligated to maintain the confidentiality of your information and use it only for the purpose of assisting us.
- Business Transfers: If AI Calling Assistant undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process.
- Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request (e.g., subpoena, court order).
5. Your Privacy Rights
You have certain rights regarding the personal information we collect. These include:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct or update your personal information if it is inaccurate or incomplete.
- Deletion: You may request that we delete your personal information, subject to certain legal or contractual obligations that may prevent us from doing so.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by clicking the “unsubscribe” link in any marketing email or by contacting us directly at hi@aicallingassistant.com.
To exercise your privacy rights, please contact us at contact@aicallingassistant.com.
6. Third-Party Websites
Our website may contain links to third-party websites that are not owned or operated by AI Calling Assistant. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request that your data be deleted, we will take reasonable steps to remove your information from our systems, subject to legal and operational limitations.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
AI Calling Assistant reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:
- General Inquiries: hi@aicallingassistant.com
- Support: support@aicallingassistant.com
- Contact Us: contact@aicallingassistant.com